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PRODUCT CARE
PRODUCT CARE
- Waterproof
All of our advanced products are waterproof, allowing for versatile use in daily activities. Please note that while our bracelets and bands are waterproof, our watches are water-resistant, making them suitable for light exposure to water but not for submersion.
- Quality You Can Trust
Handcrafted with premium materials, our products are designed for durability and can withstand various weather conditions. We take pride in our commitment to quality, ensuring our accessories are both stylish and resilient.
- Authenticity Matters
To guarantee the authenticity and quality of your purchase, buy our magnetic therapy products only from authorized dealers. Be cautious of counterfeit sellers who may use our branding, as purchasing from unauthorized sources can also increase the risk of credit card fraud and identity theft.
- Lifetime Warranty
Our warranty is effective for the lifetime of your product from the original purchase date. This means you can count on the lasting performance of your HealthWristBandUSA purchase, supported by a warranty designed to give you peace of mind. For more details on our Lifetime Warranty and terms, please visit
- Warranty Claim
To initiate your warranty claim, please visit the following link: https://healthwristbandusa.net/pages/warranty-claim. Follow the provided instructions to submit your claim, and our team will assist you promptly.
- Clasp
For a fold-over clasp, look for a small hinge on one side. Press the opposite side up gently to release the clasp. You may need to use your fingernail or a small tool to lift the latch. If it's tight, be patient and apply a steady, gentle pressure to avoid damaging the bracelet. For best result give it a little support from the back with your ring finger. Push it up with your thumb.
- Customer Support
If you have any questions or need assistance, please reach out to our dedicated customer service team. We’re here to provide support and ensure your experience with us is exceptional.